Returns & Exchanges

At THE BARN, we want you to be fully satisfied with your specialty coffee experience. While we cannot accept returns on roasted coffee due to its perishable nature, we are happy to assist with returns for brewing equipment and merchandise within 14 days of receipt.

1

Contact Support

Email our customer service team with your order number and a brief explanation of the issue or your reason for the return.

2

Verification

Wait for our team to review your request and provide a return authorization and the correct shipping address for our warehouse.

3

Pack and Ship

Securely package the unused items in their original packaging and ship them back to us using a trackable shipping service.

4

Refund Processing

Once we receive and inspect your returned items, we will process a refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing